NHTSA Complaint #11495604 — 2021 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11495604
Vehicle 2021 JEEP WRANGLER
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My 2021 Jeep Wrangler Unlimited has 12,500 miles on it and in October 2022 I noticed that when I drove over 50 miles per hour on the freeway or hit a pot hole the car violently shakes to a point where I feel I am going to crash. I have to step on the brake slow the vehicle down to stop the shaking then I can accelerate. I made an appt to get the vehicle serviced on 11/16/22 that is when I was told the Steering Damper was faulty the dealership had to order the part with no estimated time of delivery. On 12/1/22 the steering damper was replaced. The dealership told me this can happen again. This vehicle is new I have never taken it off-roading, I have only driven it on the roads and freeways. Why would Jeep Chrysler continue to sell Jeeps knowing this issue is happening. Driving on the freeway and braking to stop the vehicle from shaking is extremely dangerous. After extensive research its called the Death Wobble. This is gross negligence from Chrysler to knowingly sell a vehicle that has a reputation of having a death wobble and putting people's lives in danger. I want to know what my options are.

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