NHTSA Complaint #11495602 — 2018 KIA SOUL

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11495602
Vehicle	2018 KIA SOUL
Component	AIR BAGS
Date of Incident	February 10, 2022
Date Filed	December 1, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DC

Consumer Description

There is a recall on the airbag sensor or something. Since I was notified earlier this year, NONE of the KIA dealers are trying to correct the problem. I have been getting the run around about them fixing the problem. Excuses ranges from a 6 month wait to make an appt. to we don't have the part and when it comes in we will schedule an appt. but it has been 11 months and the RECALL hasn't been fixed on my car to this date. Called the manufacturer and they never called me back after waiting on hold for an hour.

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