NHTSA Complaint #11495362 — 2011 FORD EDGE

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11495362
Vehicle 2011 FORD EDGE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I was driving to work early morning, roads were wet due to light layer of wet snow. Brakes worked normal when stopping at a stop sign and traffic light. When traffic start moving a vehicle in front of me was going to turn left I applied my brakes to slow down, however when the brake pedal went to the floor it felt like I was going to hit the car. I continued to keep pressing on the brake and finally stopped. When arriving at work the brakes reacted the same when attempting to stop. I checked the brake fluid it was filled. Furthermore there was no indication on my dash regarding brake service needed. I contacted my independent mechanic who informed me to have the car towed or drive it very slow with my flashers on. He also felt it was the brake booster because Ford was aware of this problem so they extended warranty coverage for the booster to 10 years of service or 150,000 miles. My mechanic contacted the dealer who said that it was not covered under the warranty since it was be on 10 years. However I have only 97,580 miles but over the 10year warranty. Besides replacing the brake booster the hydraulic control unit had to be replaced. Bottom line is the cost amounted to $1,750.68. I can't understand why Ford Motor Company has not issued a recall or the National Highway Traffic Safety Administration (NHTSA) has not required a recall on these effective brake components. This definitely is a safely related defect when one looks at the number of complaints filed with NHTSA. As we know the steering and brake are major safety components of any vehicle. From my research and review of the complaints it appears that both Ford Motor Company and the NHTSA have other agendas that are more important then a faulty brake component. It just a matter of time before a major accident happens where someone is critically injured. I sure hope and pray it is not a child.

Related Complaints for the 2011 FORD EDGE

Other SERVICE BRAKES Complaints

#11707392 This issue happened back June 2025 when I make a wide turn, the car automatically go into limp mode and all the light...
#11700272 Number one my brakes are soft they say needs abs and their is recall but not on My vin number but on Ford edge 2011if...
#11690030 When applying breaks in the snow, the antilock breaks fail. I loose control of breaking and car acts like the breaks ...
#11676985 This is in reference to Field Service Action 13N02 with codes P2195 and P2197. There was an extended warranty, but I ...
#11658404 As I applied the brakes to stop the vehicle, the vehicle didn't automatically stop. It felt as if I didn't press the ...

Recent Complaints for the 2011 FORD EDGE

#11714568 SERVICE BRAKES, HYDRAULIC The contact owns a 2011 Ford Edge. The contact stated that the brake pedal was firm while depressing with an abnormal...
#11711303 ELECTRICAL SYSTEM Back up camera problem. I have reported this before. I have difficulty remembering the date, but since I've reporte...
#11700272 ELECTRICAL SYSTEM Number one my brakes are soft they say needs abs and their is recall but not on My vin number but on Ford edge 2011if...
#11700379 FUEL SYSTEM, GASOLINE See attached document for complaint.
#11700379 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY See attached document for complaint.
Check any vehicle history by VIN - Free vehicle history report