NHTSA Complaint #11495298 — 2021 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11495298
Vehicle	2021 JEEP WRANGLER
Component	STEERING
Date of Incident	November 29, 2022
Date Filed	November 29, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

This Jeep is unsafe. The jeep has a problem when you are driving 70 miles per hour on the highway. If you go over a bridge with road bumps or hit a pothole, the Jeep goes into an uncontrollable wobble. I have to slow down to about 40 miles per hour to get the Jeep to stabilize. Suddenly needing to slow down because the jeep feels like it will shake itself apart is incredibly dangerous. We tried to have it fixed at a dealer in Vermont and they said it was fixed but it isn't. I took it to the dealer in Albany NY today where we bought the Jeep and it happened again on the way. They tell me that it might take up to 2 months to get a part - a steering dampener - to fix the problem. This car is unsafe. How can there not be a recall on this issue?

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