NHTSA Complaint #11495115 — 2012 KIA OPTIMA

My Kia 2012 optima started having steering problems. The steering started sticking at higher speeds. When I tried to steer the steering wheel felt like it was stuck in the center position and I had to use extra force to steer it either left or right. It felt very unsafe while driving. I research this Kia problem and I found a kia TSB CHA 060 that addresses this same problem. So Kia is aware of this steering safety issue. I contacted my local Kia dealer and I was told that my vehicle was not covered under this. They told me that the safety TSB was only good for 10 years and my car is now 12 years old. I was told that there was another safety recall on my car about the headliner needing repairs and that was covered. So at this point Kia will repair my headliner for free, but not repair my steering safety problem under warranty.