NHTSA Complaint #11647921 — 2012 KIA OPTIMA

The contact owns a 2012 Kia Optima. The contact stated that while driving at various speeds on several occasions and making a turn, there was a loud popping sound coming from the steering column and the wheels. Additionally, while attempting to shift into reverse, there was a popping sound coming from the steering column and floorboard. A mobile mechanic went to the residence where the vehicle was parked and stated that the failure might be associated with the steering column. The vehicle was not repaired. The vehicle was taken to a parts store where a handheld diagnostic scanner retrieved a fault code for steering wheel angle sensor signal failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 202,000.