NHTSA Complaint #11494961 — 2023 CHEVROLET BOLT EV

I have purchased the Autel Energy EVSE for my vehicle and had it installed by certified electricians in my garage. The unit malfunctions frequently and requires it to be restarted. The unit is hard wired and and the only way to reset it is to turn the breaker off and back on, as instructed by the manufacturer. NEV specifically says that using the breaker as a switch is no recommended. The purpose of the breaker is a power interruption device in case of an electrical fault. Using it as a switch to turn power off and back on could prematurely wear it out which creates a fire risk. The manufacturer has explicitly instructed me to create a fire hazard in my home to be able to use their product. This is a serious safety hazard.