NHTSA Complaint #11494856 — 2021 VOLKSWAGEN ATLAS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11494856
Vehicle 2021 VOLKSWAGEN ATLAS
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

Once starting the vehicle, the light comes on the dashboard; the notification states that the start/stop function malfunctions, the emergency break malfunctions, other multiple errors come in effect. Once coming to a stop light and the brakes are engaged to slow down, the emergency brakes engage and the car locks up. Almost got into an accident 6x. Immediately made an appointment to fix the recall and request for a loaner or rental vehicle, ignored by the dealership with a message of “will call”. The door becomes inoperable; can only open and close. Does not unlock/lock or roll down the window. The back driver side window automatically opens about 4 inches without consent.

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