NHTSA Complaint #11494715 — 2014 FORD F-350

We have experienced 6 episodes of severe “death wobble” in our 2014 350 diesel between mid Sept. and Nov 21, 2022. The truck shakes violently, 4 times while driving by around 60 mph on highways and twice while going slower on other roads. We have taken it into Ford Paso Robles twice: first time they could not identify the problem. The second time they said it was a “death wobble-Ford hates it when we call it that”; they charged us over $1200 to replace front shock absorbers and insulators, rear shock absorbers and steering stabilizer. The next time we put it on the highway, we had another severe death wobble as strong if not stronger than before. We limped home on HW 101 and HW 1 (with cliffs over the ocean), took it to James Ford Half Moon Bay who reproduced and confirmed the death wobble and said the entire front end needs replacement (parts alone, excluding new parts just put in by [XXX]) is $2962. I know Ford is aware of the death wobble problem and aware of strict product liability even for unknown defects. Our friend who bought a 2019 350 Ford received a recall notice for this issue but we haven’t. Ford needs to stand behind its product. We cannot drive this truck safely particularly since the only way to get to our home is off HW1 by steep cliffs. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).