NHTSA Complaint #11616137 — 2014 FORD F-350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11616137
Vehicle 2014 FORD F-350
Component STEERING
Date of Incident
Date Filed
Mileage 73,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

The contact owns a 2014 Ford F-350. The contact stated while driving at an undisclosed speed, the front end of the vehicle was violently shaking, making the vehicle difficult to control. There was no warning illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the steering damper had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 73,000.

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