NHTSA Complaint #11494697 — 2006 SUBARU FORESTER

The contact owns a 2006 Subaru Forester. The contact stated that upon purchase of the vehicle, he discovered that the vehicle was included in NHTSA Campaign Number: 11V464000 (Suspension). The contact then took the vehicle a dealer where he was informed that the recall was serviced. Less than two months later, the contact stated that while driving 60 MPH, the steering wheel began to shake as he began to lose control of the vehicle. There was no warning light illuminated. The contact used excessive force to steer the vehicle off to the highway shoulder. The contact inspected the vehicle and discovered that the front driver’s side lower control arm was fractured. The vehicle was towed to an independent mechanic where the contact discovered that no work was performed on the vehicle. The contact purchased the parts and replaced the control arm himself. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 189,000.