NHTSA Complaint #11376209 — 2006 SUBARU FORESTER

WHILE DRIVING MY CAR THE PASSENGER CONTROL ARM FAILED, SNAPPING IN HALF AND I LOST CONTROL OF MY VEHICLE. UPON LOOKIN UNDER MY CAR I COULD SEE THE SNAPPED CONTROL ARM, WHICH WAS COMPLETELY RUSTED OUT. I ALSO OBSERVE THE DRIVER SIDE CONTROL ARM IS ALSO VERY RUSTY. BOTH CONTROL ARMS ARE THE ONLY ISOLATED RUSTED PARTS UNDER MY CAR, THE REST OF MY CAR DOES NOT HAVE ANY RUST. IT WAS ALARMING TO ME THAT BOTH CONTROL ARMS ARE THE ONLY COMPLETELY RUSTED PARTS UNDER MY CAR, SO I CALLED THE DEALERSHIP I PURCHASED THE CARE FROM TO INQUIRE ABOUT RECALLED PARTS. THEY INFORMED ME THAT THE CONTROL ARM HAD BEEN RECALLED, AND MY CAR HAD BEEN "SERVICED" FOR THIS RECALL IN 2012 THROUGH RUST-PROOF SPAYING. THE CONTROL ARMS WERE NOT REPLACED AT THE TIME OF SERVICE FOR THE RECALL. UPON CALLING SUBARU OF AMERICAN TO HAVE THESE RECALLED PARTS REPLACED NOW BECAUSE THEY FAILED IN A KNOWN LOCATION. I WAS ALARMED THAT RUST-PROOF SPRAY WAS USED TO TREAT A RECALLED PART THAT HAS BEEN IDENTIFIED TO RUST AT ACCELERATED RATES AND THE PARTS WERE NOT AUTOMATICALLY REPLACED. THE RUST PROOF SPRAY SEEMS LIKE A TEMPORARY FIX THAT WILL EVENTUALLY WHERE AWAY AND THEN THE PART WILL FAIL IN THE FUTURE (WHICH IS WHAT HAPPENED TO ME WHILE DRIVING). SUBARU REFUSED TO REPLACE THE RECALLED CONTROL ARMS IN MY CAR BECAUSE THE PARTS HAS BEEN SPRAYED IN 2012.THE ATTEMPT AT SERVICING THE RECALL DID NOT WORK, AND THESE PARTS HAVE STILL RUSTED AT AN ACCELERATED RATE, ULTIMATELY FAILING. THE CONTROL ARMS ARE THE ONLY RUSTED PARTS OF MY CAR, AND THE PASSENGER ARM FAILED CAUSING ME TO LOSE CONTROL OF MY CAR.