NHTSA Complaint #11494576 — 2017 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11494576
Vehicle	2017 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	September 1, 2022
Date Filed	November 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The UConnect touch screen in my vehicle is “delaminating” causing phantom touches to the touch screen. This is an extreme safety hazard due to it causing distractions to the driver when attempting to use the touch screen/radio/etc for its intended purpose. The problem has not been reproduced or confirmed by Jeep to my knowledge. The component has not been inspected. There were no warning signs.

Related Complaints for the 2017 JEEP GRAND CHEROKEE

Other ELECTRICAL SYSTEM Complaints

#11711710 — January 18, 2026 — It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as...

#11711061 — January 15, 2026 — There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i h...

#11706827 — December 23, 2025 — The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at 45 MPH, the vehicle went into L...

#11705744 — December 17, 2025 — 1. failure appears to involve the vehicle’s electrical control and communication systems, specifically (BCM), (TIPM)...

#11693218 — October 13, 2025 — While driving, my car stopped and on the dashboard was a message that said shift to p. This happened 2x in a week.

Recent Complaints for the 2017 JEEP GRAND CHEROKEE

#11718217 — UNKNOWN OR OTHER — February 16, 2026 — THIS MODEL VEHICLE AND SEVERAL OTHERS THAT I HAVE EXPERIENCED, HAVE A CENTER CONSOLE CUPHOLDER THAT IS TRIMMED IN CHR...

#11713705 — ENGINE — January 27, 2026 — The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check...

#11711710 — SEATS — January 18, 2026 — It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as...

#11711710 — UNKNOWN OR OTHER — January 18, 2026 — It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as...

#11711061 — ENGINE — January 15, 2026 — There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i h...