NHTSA Complaint #11494544 — 2019 BMW X5

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11494544
Vehicle	2019 BMW X5
Component	AIR BAGS
Date of Incident	November 22, 2022
Date Filed	November 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I received notification that my passenger restraint system has a malfunction. The car threw up a code, I received a phone call and text message from the dealer. I thought this was important so I took the car to the dealer. They said the detection mat needs replace and the cost would be $1811.00. The dealer asked me if something spilled on it? The answer was no. I believe this is a safety defect an a recall should be initiated!

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