NHTSA Complaint #11494416 — 2013 DODGE GRAND CARAVAN

The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed over a bump in the roadway, the vehicle shut off inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure reoccurred while driving on two other occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch might have failed. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 185,000.