NHTSA Complaint #11494338 — 2021 VOLVO S60

My car developed a severe shake in the steering wheel and pulsing in the brake pedal while under braking. The problem has worsened to the point that braking at high speed creates a serious shaking. I took the car to the dealership and they diagnosed the problem as warped rotors. The car started this with less than 15000 miles on the car. The dealer contacted Volvo to fix under warranty due to the defective parts. Volvo declined to fix the rotors because they are a "wear item". This is not normal wear. In fact, during the inspection (10/8) it was noted that the pads still have plenty of life and would not need to be replaced. If the situation were that I had worn out the pads and rotors, I would understand Volvo's position but the warpage is abnormal. When I called in to schedule the initial inspection the technician I spoke with agreed that this is unusual for an S60. When I asked if the rotors would warp again after replacement, I was told by the dealership they have never seen someone come back with warped rotors after replacing them. If it were environmental or driving habits, you would expect this problem to return after replacing the rotors. The warped rotors are a known issue with Volvo. If you search the swedespeed.com website, you will see numerous reports of S60 owners having the same problem. The dealership claims the reason my rotors are warped is because of rust build up causing hot spots and that the car must have sat outside in the rain a long time. This car has been garaged its entire life and is driven daily so rust buildup is not an issue. This rotor and pad combination is defective and fails prematurely.