NHTSA Complaint #11494263 — 2022 VOLKSWAGEN GOLF

Poor quality of the shifter knob component and installation from the factory for the 6-speed manual transmission variant of the 2022 VW GTI. The shifter knob can come loose and pop out of the metal shaft while shifting gears in the drive. The poor quality of the knob develops a crack in the corner of the component which can cause the knob to detach from the transmission over time and make the car undrivable. Since taking delivery of the car from the dealership, the shifter knob appears to not be installed properly as the component can feel loose and pop out of the metal shaft and get detached from the transmission. This incident of the shift knob popping out occurred a few times while driving. As changing gears with the shifter knob is a crucial aspect of driving the car, the current component poses a serious quality and safety issue for the car that was overlooked by the manufacturer.