NHTSA Complaint #11494242 — 2018 TESLA MODEL 3

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11494242
Vehicle 2018 TESLA MODEL 3
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Water/liquid entering cabin from behind glovebox. Potentially affecting computer and other electronics. Also could affect the AC system and its intake air filtering. Possibly adding mold growth due to the excess moisture entering from the outside. When it rains, the water will gush through into the front passenger’s feet on occasion. This is possibly from pooling water in the intake within the front trunk. When activating the air conditioning in the car after sitting in the rain, it will spill over into the front passenger’s mat. This issue could additionally damage the floor with rust over time if a weather proof mat is not in place. Tesla Service will charge the customer when out of warranty, even though this is an issue that should not occur in any vehicle. Thank you. P.S. photos of puddling water taken from a video made during the occurrence of the issue

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