NHTSA Complaint #11494203 β€” 2011 CADILLAC SRX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11494203
Vehicle 2011 CADILLAC SRX
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I'm stationed in Stuttgart, Germany. I received a recall notice in August 2021 and again in November 2021 and reached out to Cadillac to find out how to resolve this issue. I was told that someone from Cadillac would contact me. I received another notice November 2022 due to the recall not being resolved. I'm not getting a response from Cadillac. How do I resolve this issue being stationed overseas? I'm not scheduled to return until February 2025 and the Government will not ship a vehicle if there are any RECALL notices on the vehicle. The GM safety recall is N212340980. Requesting assistance in resolving this RECALL notice. Thank you.

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