NHTSA Complaint #11494072 — 2019 MAZDA CX-5

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11494072
Vehicle	2019 MAZDA CX-5
Component	POWER TRAIN
Date of Incident	September 28, 2022
Date Filed	November 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

After purchasing this vehicle I started noticing that as I accelerated from a stop the transmission would shift hard into 1st gear and 3rd gear. This is also occurring during deceleration as if the car brakes I'm stages due to the downshifting hard. The dealership has refused to look into the issue. They have refused to add the notes to my vehicle records in effort to avoid accountability.

Related Complaints for the 2019 MAZDA CX-5

Other POWER TRAIN Complaints

#11718171 — February 15, 2026 — The vehicle's cylinder head has developed a structural crack at on the casting, a known manufacturing defect identifi...

#11717544 — February 12, 2026 — Oil is leaking from the front timing chain cover and the vehicle is available for inspection upon request. The issu...

#11705720 — December 17, 2025 — On 12/10/25, my 2019 CX5 NA had major oil leak after smelling a burning smell for a few days. Took it into local mech...

#11704576 — December 11, 2025 — The 2019 CX-5 AWD with the 2.5L NA engine (with Cylinder Deactivation) has an engine oil leak coming from the cylinde...

#11701184 — November 24, 2025 — What component or system failed: The cylinder head failed due to cracking around the exhaust manifold, resulting in e...

Recent Complaints for the 2019 MAZDA CX-5

#11718237 — ELECTRICAL SYSTEM — February 16, 2026 — The touchscreen digitizer on the Mazda Connect infotainment system has developed a known defect causing constant phan...

#11718171 — ENGINE — February 15, 2026 — The vehicle's cylinder head has developed a structural crack at on the casting, a known manufacturing defect identifi...

#11717544 — UNKNOWN OR OTHER — February 12, 2026 — Oil is leaking from the front timing chain cover and the vehicle is available for inspection upon request. The issu...

#11709993 — ENGINE — January 9, 2026 — The vehicle has suffered a crack of the Cylinder Head Assembly which leads to engine oil leaking onto hot exhaust and...

#11709228 — ENGINE — January 6, 2026 — I am being told there is a crack in the cylinder head that is a known issue for these vehicles. I have done some rese...