NHTSA Complaint #11494046 — 2017 FORD FUSION
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11494046 |
| Vehicle | 2017 FORD FUSION |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
When shifting from reverse to drive, my car would not shift and instead forced my shifting knob into the park position. The issue was the exact same as the ford 22S43 recall, where the shifting bushing wears out, however the 2017 Fusion is not included in that recall, despite still having the same bushing. I was forced into park and upon inspection, saw that the shifting solenoid was detached from the transmission. If this happened on a busy street, I would have had a car dead in the middle of the road, possibly causing an accident. Luckily I was not. I bought the new bushing, DG9Z-7K340-A, online and fixed it myself, not knowing about the cap that goes with it, so I will not be able to reproduce the issue. I believe I still have the defective bushing and could show it to someone if needed, but no one has looked at it. My car gave a specific warning (can't recall the details) that, when googled, lead me to videos of the exact issue. I believe it happened once before, but somehow after shifting it in park and back into drive, it went away. that was about a week before the full failure. My main concern is that the 22S43 recall does not include enough vehicles for that issue.
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