NHTSA Complaint #11493855 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11493855
Vehicle 2017 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I have two major concerns about my 2017 KIA Sorento (2.2L) OIL CONSUMPTION: The vehicle consumes up to 2-3 quarts of oil within 2-3 months. This is similar to other cases on this site: NHTSA ID Number: 11493012 NHTSA ID Number: 11491117 NHTSA ID Number: 11487580 NHTSA ID Number: 11486757 NHTSA ID Number: 11486544 NHTSA ID Number: 11484553 NHTSA ID Number: 11483621 NHTSA ID Number: 11482245 NHTSA ID Number: 11478518 NHTSA ID Number: 11478115 ENGINE KNOCK/VIBRATION: Now the engine knocks wildly when in idle, and I do not feel safe driving it, and it is the only vehicle I have access to transport my child to their job. My issues are similar to these reports: NHTSA ID Number: 11491104 NHTSA ID Number: 11477401 NHTSA ID Number: 11476366 NHTSA ID Number: 11473881 NHTSA ID Number: 11473534 I have reached out to the dealer, in reference to this, and they will not return my calls. When a mechanic reviewed it, they replaced two Ignition Coils (cylinder1&4) and all of the spark plugs, without any change. This vehicle was purchased in April 2022, and I have nothing but issues with it, and the dealer refuses to take it back or assist me with my concerns. It is very unsafe to drive, but like I shared it is the only vehicle we have. I fear this will not end well. My friend called on my behalf and had this Recall Request Open: 575550

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