NHTSA Complaint #11493842 — 2017 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11493842 |
| Vehicle | 2017 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
The contact owns a 2017 Hyundai Sonata. The contact stated while her son was driving at an undisclosed speed, the check engine warning light, the battery warning light, and the oil pressure warning light illuminated, and the vehicle stalled. The contact's son veered to the side of the road. The contact stated that her son was able to restart the vehicle; however, the vehicle was jerking while driving. The contact's son pulled into a gas station where he added oil in the vehicle. However, upon starting the vehicle and depressing the accelerator pedal, the vehicle failed to respond and would not move. The vehicle was towed the residence of the contact's mother. The vehicle was then towed to a local Pep Boys where it was diagnosed that oil had leaked onto the spark plugs and cylinders. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
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