NHTSA Complaint #11493736 — 2015 HONDA CIVIC

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11493736
Vehicle 2015 HONDA CIVIC
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I was driving home from work and as I took off from a standstill, I accelerated and my car began to reach 4000-5000 RPM immediately but my speedometer read 4-6 mph. I made it to through the intersection and drove until I reached a safe parking lot. It began puttering through the parking lot, almost jerking, but sounded like I was accelerating at top speeds. Then, it stopped completely. I had it towed to a mechanic that I trust and it turns out that my transmission plug/cap was missing entirely, and all my transmission fluid leaked out without any notice, warning light, or message. I had driven without the cap for days likely before the car began to fail. I was alone and driving in the dark when it occurred which made me panic even more trying to get out of the road in rush hour traffic. After the tow truck began to drive away, I found this puddle of transmission fluid on the concrete. After the mechanic inspected and diagnosed all the damages/failures, he informed me that my entire transmission needs to be replaced along with other affected parts including a pump, new transmission cap, and transmission fluid. I found several other complaints reported to NHTSA about others having the same transmission failure and missing transmission cap/plug. This is my daily driver to/from work as well as transportation for me to take my parents to doctors appointments. Now, not only am I without a mode of transportation to work/medical appointments, but I am having to replace or rebuild the transmission. I was quoted $5366 for a new transmission…WITHOUT labor, replacement cap, new fluid. All for a $25 cap that popped off…NHTSA or Honda need to address this issue and find a solution. I could have been injured trying to navigate to a safe place while my car was stalling and sputtering.

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