NHTSA Complaint #11493706 — 2016 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11493706
Vehicle	2016 TESLA MODEL X
Component	SUSPENSION
Date of Incident	July 12, 2022
Date Filed	November 15, 2022
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2016 Tesla Model-X. The contact stated while reversing, the contact noticed that the front driver’s side of the vehicle inadvertently lowered, and an abnormal sound was heard coming from the vehicle. The contact examined the vehicle and noticed that the front driver’s side wheel was resting on the inner wheel well liner. The vehicle was towed to the dealer and the contact was informed that the front driver’s and passenger’s side suspension fore-link needed to be replaced. The vehicle was repaired. The manufacturer was contacted and authorized the repair of the vehicle. The failure mileage was 42,000.

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