NHTSA Complaint #11493638 — 2015 HYUNDAI SONATA
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11493638 |
| Vehicle | 2015 HYUNDAI SONATA |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
The bug guard/wind deflector has become detached (AGAIN) on my panoramic sunroof while driving on the freeway. It puts myself & passengers as well as other people driving on the freeway in danger as there is a known issue that the detached bug guard/wind deflector is what causes detaching window panels or shattered sunroof panels. I took my vehicle to the Dealership in Salt Lake City, UT for a repair on the bug guard and was told since it had been repaired before through the original recall, they would not repair it again. (the fix is loctite super glue). I asked about my warranty on the panoramic sunroof and they told me that it only covers the glass and I would need to pay $160.00 for the diagnosis of the detached bug guard. - which can be seen by opening the sunroof. I spoke with the service manager of the dealership as the simple fix of super glue is much less expensive than fixing my glass and he told me it since the repair had already been made on the original recall that they would do nothing if the glass wasn't broken. There was no warning lamp or other symptoms, it just suddenly became detached while driving on the freeway.
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