NHTSA Complaint #11493626 — 2016 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11493626
Vehicle	2016 TESLA MODEL S
Component	SUSPENSION
Date of Incident	August 16, 2022
Date Filed	November 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

When backing up in a level parking lot, heard a loud crunch (something like rolling over a large plastic beverage bottle). Subsequently, heard frequent "scraping" sounds when turning. Took to Tesla for service - technician diagnosed "broken lower driver side forelink" - replaced (at cost of $701.36 to me). Technician reported "inspected passenger side forelink and did not need to be replaced." Tesla did NOT give me the replaced (broken) part.

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