NHTSA Complaint #11493578 — 2014 HYUNDAI SONATA

At 1st, my tail light went out on my passenger side of the car. I tired to fix the problem with replacing the bulb. This went on for several times. It got to the point that the bulb wouldn’t fix the problem. I then replaced the wiring harness. That worked for a day or two then the light was back out. I even went back to the dealership and had then replace the wiring harness, I was thinking perhaps I had a defected one, still to no avail. I then paid the $170 diagnostic fee so the dealership could find the problem. Well, I was told the problem was beyond the tail light and it was more than likely needed to be traced throughout my car. The job was gonna be too time consuming and costly for that particular dealership and ultimately my money was returned. Throughout this crazy process I had contacted the Hyundai corporate office to report the problem and was dismissed. So, here’s the bigger picture. Once I started researching this problem more and more people were having the same problems as I. The light bulbs in the tail lights was burning so hot that it would burn out the bulb, the wires and the housing causing many people to replace bulbs and in some cases the whole unit. This what happened to the driver side of my car. The entire housing and wiring was not good and the whole thing had to be replaced. Hyundai has some serious electrical defects with the year and model of my car. They don’t want even acknowledge that there is a problem. Honestly, one of the employees explained to me how this was a known problem and how the company tried to fix it by making the socket thicker with the hopes of the bulb not burning out. This employee knew the the wiring harness was changed before to the new one the original one because of the color of it. So, clearly, it did not solve the problem. Now that my electrical issues existent beyond the tail light means my car could be at risk of fire at anytime. Last thing, my high beams don’t work now also.