NHTSA Complaint #11493533 — 2013 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11493533
Vehicle	2013 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	November 11, 2022
Date Filed	November 14, 2022
Mileage	105,817 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2013 Ford Escape. The contact stated while driving 40 MPH, the vehicle started jerking abnormally. Additionally, there was an abnormal sound coming from the vehicle with the transmission fault service warning light illuminated. The dealer was contacted, and the contact was informed that the vehicle was repaired under NHTSA Campaign Number: 22V413000 (Power Train); however, the failure occurred. The dealer suggested that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 105,817.

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