NHTSA Complaint #11493531 — 2016 FORD EDGE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11493531
Vehicle	2016 FORD EDGE
Component	SUSPENSION
Date of Incident	November 9, 2022
Date Filed	November 14, 2022
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to the dealer, where it was diagnosed that the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 130,000.

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