NHTSA Complaint #11493476 — 2017 KIA SORENTO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11493476
Vehicle	2017 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2022
Date Filed	November 14, 2022
Mileage	42,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The contact owns a 2017 Kia Sorento. The contact stated upon activating the high beam headlights, both the internal and external lights failed to operate as needed. The contact stated that the lights had to be manually turned off before returning to normal operation. The contact also mentioned that his wife had driven into a ditch and scratched the passenger’s side of the vehicle due to the failure. The vehicle was taken to the dealer where he was given an estimate for a diagnostic test and repair. The manufacturer was not notified of the failure. The failure mileage was 42,600. The VIN was not available.

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