NHTSA Complaint #11493387 — 2022 HYUNDAI SONATA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11493387
Vehicle	2022 HYUNDAI SONATA
Component	UNKNOWN OR OTHER
Date of Incident	October 31, 2022
Date Filed	November 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I suffered a flat tire and called my husband to change my tire. The jack that was included with the vehicle fell over in the middle of the tire change nearly pinning my husband's hands between the wheel well and the spare tire. The road was level. The jack was simply too small to hold the vehicle up. My car suffered approximately $3000 in damages. I tried to deal with the dealership and Hyundai Consumer Affairs to no avail. These jacks are dangerous and at least the base should be wider to prevent it from tipping.

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