NHTSA Complaint #11495857 — 2022 HYUNDAI SONATA

Shifter system malfunction service immediately was displayed on my dash 10+ times which caused me to not be able to shift my car out of drive or whatever gear I was in when this occurred. I was at an intersection and when I was coming to a stop the car displayed this error code and wouldn’t allow me to go until I turned the car off and on twice till it was able to reset back to park then allowing me to start and shift to drive to actually go. This jeopardizes my safety and the safety of others considering my car could give out or not change gears at any given point. This is extremely concerning. The problem has not been reproduced by the dealership but has been in 2 times for this issue within a month. I took pictures and showed it to the dealership and they said Hyundai won’t cover it. They felt bad and believed me so much to the point their service department is covering the cost of the Transmission shifter module (TCM) in hopes this will resolve the issue. Only a Hyundai dealership has worked on my vehicle.