NHTSA Complaint #11493299 — 2014 CHEVROLET CRUZE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11493299
Vehicle 2014 CHEVROLET CRUZE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

My car often loses power unexpectedly in the middle of a turn in an intersection and once while exiting a busy road. Twice it has died upon arrival at destinations and yet the battery has indicated when tested as fully charged. The key indicator is the radio system turns off for a second or two and then automatically restarts and the car with it. When this occurs the car is unable to be driven as the wheel will not turn. I have informed the local Chevy dealership near me and test was done with no error codes reported. What I have had to do is remove the battery cable and replace it and it seems to make the car work for a little longer until it starts the process again with the radio. I had work done to repair the window motor and that is when I first notified Chevy (I will have to locate the date). I have given permission for my friend to drive the car and he has seen this occur with the radio but did not notice if the car shut down.

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