NHTSA Complaint #11493048 — 2005 FORD MUSTANG

I have done all my airbag recalls and the light came on a few months ago and is steady flashing. Called Cresent Ford in High Pint and they looked up my VIN and my car replacement history. They told me it had been replaced but it was still under warranty and to make an appointment to have it looked at. Made an appointment, which I may add I had to take the day off and drive 40 mins one way, I was told by [XXX] that I had to pay for a diagnostic test because it may not be the airbag and they refused to look at the car until I paid for a diagnostic test. I continue to receive airbag notices and if I was told on the phone this was under warranty. If there are problems in the past with airbags and in the future, we have problems why should this not be covered and looked at by Ford at cost to them to run a diagnostic test. This is absurd. Had this happened to me 3 months ago I NEVER would not have purchased a 2010 Mustang if this is how you do your customers for your defective parts. Also went to pull the parking brake up, which was passed inspection SEVERAL times, and the brake does not work. This is a BIG safety hazard. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).