NHTSA Complaint #11493028 — 2018 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11493028
Vehicle	2018 JEEP COMPASS
Component	ELECTRICAL SYSTEM
Date of Incident	October 29, 2022
Date Filed	November 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

About two weeks ago got to my destination ok. As I was leaving I tried to start the car and the brake pedal was hard to push. The car would not start but it would turn on. Nothing was left turned on before I started it. I looked at the voltage and it said 12.0. I kept turning on and off and the car would not start just turn on(radio and lights). Finally said maybe a jump would help. I found someone who could jump my car and it finally worked. Voltage went up to 14.2. My battery was changed exactly one year ago by a jeep dealer. Then this week I was driving on a local street and at a red light I stepped on the accelerator to go, the run stop feature stalled my car and shut it down. My breaks went hard, the voltage went down again. I was stuck on the street. I turned my hazards on to notify other cars. My son was in the car with me too. My anxiety level shot up. Ive had one too many issues with this car. I left the car off for about 10 mins and tried starting it again. Finally it turned on, weak, and all the lights went wonky but then it got stable and started running. I prayed that I get home safely. I did, and made an appointment to the service dealer. It is at the shop right now and they are trying to diagnose my car. Definitely a safety concern.

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