NHTSA Complaint #11492942 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11492942
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN
Date of Incident	August 30, 2022
Date Filed	November 9, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

My son was traveling on 3 lane highway in the far left passing lane when the vehicle acted like it went into neutral. He was able to coast through traffic on the busy highway to get pulled over onto the right hand side of the road. The motor was still running but the vehicle would not move. He could not put the vehicle into park so he shut off the vehicle and called a towing service. The towing service was also unable to get the vehicle into neutral. There were no initial warnings that anything was going wrong with the vehicle. The vehicle was then towed to Nielsen Ford in Morristown, NJ where it was diagnosed as being a Transmission Control Module issue.

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