NHTSA Complaint #11492913 — 2016 HYUNDAI GENESIS STEERING

Complaint Details

ODI Number	11492913
Vehicle	2016 HYUNDAI GENESIS
Component	STEERING
Date of Incident	June 1, 2022
Date Filed	November 9, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

About 5-6 months ago, when turning left or right, the steering wheel started essentially locking in that position, and I have to yank it back to center. It will not self-center. The dealer was not able to fix it, and it's a very dangerous car to drive now. I will not let any other members of my family drive it. Also, I've had a severe drivetrain vibration for about a year, and over $7,000 was spent on a new driveshaft and transfer case. It is now worse than it was and the dealer doesn't know what to do. Even with only 34,000 miles on the car, it is out of warranty, and Hyundai doesn't seem to care. I have installed brand new tires hoping that it might help both situations, but it didn't. I'm just at my wit's end now. I guess I will just have to park the car. Any help would be greatly appreciated.

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