NHTSA Complaint #11042950 — 2016 HYUNDAI GENESIS STEERING

Complaint Details

ODI Number	11042950
Vehicle	2016 HYUNDAI GENESIS
Component	STEERING
Date of Incident	September 28, 2017
Date Filed	November 3, 2017
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

AFTER MY TRIP, WHEN I DROVE THE CAR THE HANDLE OF THE WHEEL DID NOT MOVE. DON'T ROTATE A STEERING WHEEL CAUSED BY AN OUTSIDE INFLUENCE. HYUNDAI SAYS THAT AN OUTSIDE INFLUENCE IS A DAMAGE CAUSED BY RODENTS. IF I DRIVE THE CAR ON THE HIGHWAY AND THE STEERING WHEEL DOES NOT WORK. THE PROBLEM MAKES THE BIG ACCIDENT. I THINK IT'S A SERIOUS PROBLEM OF THE STEERING WHEEL WHICH SHOULD USE THING THAT IS A STRONG MATERIALS AND DESIGN AGAINST EXTERNAL INFLUENCES. IT IS NECESSARY TO INVESTIGATE WHETHER THE STRENGTH OF STEERING WHEEL PARTS IS PROPER. I KNOW THAT THE COMPANY HAS RECALLED SIMILAR PROBLEMS IN OTHER MODELS.

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