NHTSA Complaint #11492556 — 2010 RAM 1500 SUSPENSION

Complaint Details

ODI Number	11492556
Vehicle	2010 RAM 1500
Component	SUSPENSION
Date of Incident	October 2, 2022
Date Filed	November 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

i recieved a recall for the rear axle pinion nut, took truck in and was told my truck was not involved. then i recieved another recall for the same thing and took truck in and they installed a retainer on the nut and this was supposed to fix the problem. now at 85,000 miles the pinion came loose so the retainer was not the answer. took to dealer and they want me to pay then try to get my money back from chrysler. i think chrysler should fix it at there cost because they knew they had a bad product to start with. truck is well taken care of not beaten normal driving. there is no way a rear end should go out at 85,000 miles. sent a notice to chrysler complaint dept but no responce, gues they just dont care.hope you do

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