NHTSA Complaint #11492404 — 2017 CHRYSLER PACIFICA

Our Pacifica's steering will "stick" when coming out of a curve. So far mostly right hand curves but is starting to stick going left slightly. This happens after driving a short amount of time and will continue the entire trip once it starts to malfunciton. It typically happens when doing normal back highway speeds in curves, i.e. 30-65 MPH. I have video evidence of these issues and have shown multiple Chrysler Service techs who say "nothing is wrong, steering is normal." The steering will continue to turn into the direction it was in even after letting go of steering wheel. Steering is supposed to return to center but instead requires an unsafe counter-directional tug of the steering wheel to get it to function properly again until the next curve. The steering wheel does this often when the curve requires the wheel to be held between the 10 o'clock positon and the 2 o'clock position. Multiple complaints online from the 2017 year group of this vehicle also. Chrysler does NOT want to fix the issues so I am resorting to reporting here. I have lost over $2000 in towing, 5 garage trips, and rental vehicle costs due to Chrysler's incompetence. 2 garages were home town type garages who also felt same issue as we did, but said since the steering is electrical, that they could not doing the work but recommended repairs from Chrysler certified garage. Why is it that Chrysler tech's see no wrongs with my vehicle? When someone is injured or dead, will Chrysler then listen?