NHTSA Complaint #11492321 — 2019 ACURA MDX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11492321
Vehicle 2019 ACURA MDX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

When stopped at a light or in traffic the vehicle engages the auto idle feature. (turns off the engine to save gas). Upon releasing the brake, the car should re-start, instead the car does not start. The car jumps out of the drive gear into neutral on the transmission. The electrical system goes crazy and does not allow you to either turn off the car's electrical system or re-restart the car using the car's on/off button. This has happened to me at least 5-10 times over the last year. Each time the car becomes immobile in the middle of the road or highway for up to 2 minutes, until the electrical system resets and allows you to turn off all the power and re-start the car. It's a very scary and dangerous situation, when my vehicle is stranded in the middle of a highway or a road for up to 2 minutes, as traffic tries to avoid crashing into my vehicle. Searching online, I was able to see that this same condition has affected many MDX owners but Honda does not seem to have recall or fix for this issue.

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