NHTSA Complaint #11641342 — 2019 ACURA MDX
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11641342 |
| Vehicle | 2019 ACURA MDX |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
My 2019 Acura MDX with 100K miles stalled on the road with several alerts on the dashboard and went into Parking mode with no further movement. Had several alerts stating Transmission failure, Blind Spot monitoring failure, Auto break system failure and vehicle stalled on the road. Had similar issues previously where the steering jammed and vehicle was stalled on the signal, took it to Acura dealer and they had to fix some circuit / reset the circuit board. Was ok for few months and last week the car stalled with Parking sign on. Towed the car to the Dealer service center, they diagnosed and identified there is a failure with transmission. They quoted around 10000 dollars for replace new and 7000 for used transmission. This is huge money, hence called Acura customer care for any review/support but they claimed this issue is not in their current recalls or claims, so cannot support. had to pay out of the pocket. Per google there seemed to be a lawsuit with Transmission failures with Acura 2019 mdx vehicle. Acura customer relations is asking to get into the law suit group and Acura as such cannot help the customers with these problems. Had Lexus for several years with no issues and very upset/annoyed with these type of repairs within 100K / 5year old.
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