NHTSA Complaint #11492278 — 2001 FORD F-350

The contact owns a 2001 Ford F-350. The contact stated after having parked his vehicle after a short drive, the contact noticed a large cloud of smoke issuing from under the hood from the driver's side towards the front end of the vehicle. The contact stated that he opened the hood, disconnected the battery, and blew the smoke out of the engine compartment with an air compressor he had on hand. The contact called a local dealer who refused to diagnose the vehicle unless the contact called the manufacturer to have the manufacturer authorize service from the dealer. The vehicle had not been repaired; however, the vehicle was still drivable. The manufacturer had been informed of the failure. The failure mileage was approximately 162,000.