NHTSA Complaint #11492248 — 2015 JEEP CHEROKEE

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11492248
Vehicle 2015 JEEP CHEROKEE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I have a 2015 Jeep Cherokee Trailhawk. It has been in the shop many times due to poor manufacturing and recalls. Prior to me purchasing the vehicle in May 2020, it was involved with a recall for a water leak and powerlift gate short due to water damage. It has leaked water into the hatch/ trunk area since I purchased it. I have spoken with 2 dealerships about the issue. The most recent was November 1, 2022 when it was left with Rockwall Chrysler. My issue is that the Electronic Parking Brake Module was damaged to due heavy rain and the continued leak. On October 30, 2022, we were trying to leave in the cherokee and the Service Brake warning light was on as well as service shifter. The vehicle was stuck due to a malfunctioning parking brake. After multiple attempts, the brake disengaged and I continued to work. October 31, when I started the vehicle the following warning/ service lights were on and remains on: Service Brake Light (2 different lights) ACC/FCW not available / service Auto start/ stop unavailable/service Airbag warning light (went off 11/3/22) 4WD Unavailable/service On my drive home from work, the electronic parking brake engaged while I was turning across traffic and I almost was hit by a large delivery truck. Once I managed to get the vehicle to drive, it happened again on the highway service road and I was very close to being rear ended by an 18 wheeler that was driving behind me. The dealership did no repairs due to the $575.00 charge I cannot pay to diagnose and do a leak test. I explained this was involved with a recall and they basically told me it was fixed in with Canada or Ohio and I needed to return to that dealer (I live in TX). Which is not possible because the vehicle is sitting in my drive way and will not move due to the brake being stuck on. I picked the unrepaired vehicle up on 11/3/22 and was advised its best to get rid of as soon as possible. The problem is that I owe roughly $13,000 on the jeep. I cant afford this and a rental

Related Complaints for the 2015 JEEP CHEROKEE

Other SERVICE BRAKES Complaints

#11717039 My daughter was driving her car in the middle of a busy intersection when the parking brake locked up causing her to ...
#11706274 Unknown
#11692417 Electric parking brake light keeps coming on also the shifters light comes on a lot as well
#11691245 2015 Jeep Cherokees is not functioning and I'm getting flashing parking brake light. There is water corrosion, which...
#11665682 This vehicle is not safe to drive because it doesn't brake, it takes several seconds to reduce speed after hitting th...

Recent Complaints for the 2015 JEEP CHEROKEE

#11719382 ELECTRICAL SYSTEM After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harn...
#11719382 STRUCTURE:BODY After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harn...
#11718711 POWER TRAIN The contact owns a 2015 Jeep Cherokee. The contact stated that after starting the vehicle, the check engine warning l...
#11718604 ELECTRICAL SYSTEM The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...
#11718604 ENGINE AND ENGINE COOLING The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...
Check any vehicle history by VIN - Free vehicle history report