NHTSA Complaint #11492210 — 2015 CHEVROLET IMPALA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11492210
Vehicle 2015 CHEVROLET IMPALA
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

2015 Chevrolet Impala Lt Vin# [XXX] 🔥infotainment center & Steering went out 2 years ago Greg Chevrolet in savannah MO told me $800 for infotainment unit only car only had diag code B127E car only 3 years old at the time still does not work! Earlier this year driving to work 70 mph steering goes out I almost hit car next to me had to muscle the car to side of road then warning light popped up to service power steering!! Very dangerous for me and any cars on the road with this car! Had mechanic do diagnostic it had 20 error codes he reset them car worked 1 day same thing over again. We paid the car off but still can't drive it and can't afford wheel bearing a new rack etc this car has now been parked in garage for fear of driving with no steering or info center and the wheel was mounted with tire backwards from dealership when we bought the car! Safety GM INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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