NHTSA Complaint #11492201 — 2021 TESLA MODEL Y

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11492201
Vehicle 2021 TESLA MODEL Y
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

When activating the Tesla Autopilot, the lights are automatically controlled to activate the bright headlight mode. The vehicle does not permit the user to disable the automatic brights setting while the car is in Autopilot mode. While the Tesla vehicle attempts to turn off the brights when an oncoming vehicle approaches, the Tesla vehicle fails to detect the oncoming vehicle and the brights remain on. This causes the oncoming vehicle to flash their brights back at the Tesla vehicle because the driver of the oncoming vehicle is blinded by the brights of the Tesla vehicle. I have asked Tesla to fix this issue, but they refused to address it and provided a vague suggestion that a future software update will fix the issue. A recent software update has not fixed this issue.

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