NHTSA Complaint #11492018 — 2022 NISSAN PATHFINDER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11492018
Vehicle 2022 NISSAN PATHFINDER
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I was driving down a newly built road at 48 mph and all of a sudden it sounded like something was coming apart at the front right end of my vehicle. Everything sloped that way and then I was jerked to the right straight into a curb and then I hear a big boom. My psi went to 0 in my right front tire and I tried to steer left but I couldn't. My back end went into the air about 2-3 feet. I finally came to a stop on the side of the road about .3 miles from where the issue started. I was lucky I did not veer into traffic because I could not control my vehicle. After gathering myself and calling the police I got out of my vehicle to find that my front right wheel assembly fell apart. The officer and I searched thoroughly to find that I did not hit anything. The bolt was missing from one of my control arms. My wheel was turned sideways going east and west instead of North and South. I had the vehicle towed to a Nissan dealer and it has been a nightmare. The tech that is not certified or does not have the devices to make the call if it was a technical failure says that he has been told by the regional corp rep to let him no if he can locate a part that seems to be the issue. The dealer tech couldn't see anything so the regional corp tech will not come and take a look at my vehicle. My insurance has deemed it a mechanical failure and they are waiting for the results of Nissans diagnostic test which is not happening because the regional rep won't come and take a look at the car. There is no body damage except for where the front right wheel was pushed into the front right quarter panel.

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