NHTSA Complaint #11491958 — 2015 DODGE DURANGO

SEATS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11491958
Vehicle	2015 DODGE DURANGO
Component	SEATS
Date of Incident	October 1, 2022
Date Filed	November 2, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE HEADREST ON THE PASSENGER SEAT JUST POPPED OPEN WHILE WE WERE DRIVING. THE REAR VIEW CAMERA OFTEN DOESN'T RESPOND IMMEDIATELY WHEN WE PUT THE CAR IN REVERSE OR JUST STAYS BLACK FOR AWHILE. NAVIGATION IS SLOW SOMETIMES. IT SEEMS TO BE THE THE SYSTEM KEEPS ON RESETTING BECAUSE MY RADIO STATIONS ARE ERASED WHEN I TURN ON THE CAR. THE REPROGRAM AND IT CONTINUES TO DO THAT. WHEN WE ARE DRIVING THERE IS A SOUND COMING FROM THE DASHBOARD. LIKE A RATTLELING SOUND. WE STILL HAVEN'T FIGURED OUT WHAT IT IS. THERE ARE TIMES WHEN WE ARE DRIVING AND IT SEEMS LIKE A GEAR IS SHIFTED WHEN WE DID NOT STEP ON THE GAS.

Related Complaints for the 2015 DODGE DURANGO

Other SEATS Complaints

#11707352 — December 28, 2025 — While the vehicle was parked and not in operation, the passenger-side active head restraint suddenly deployed forward...

#11701573 — November 25, 2025 — The driver's side head rest deployed while I was driving on the highway without any collision and struck me in the ba...

#11699293 — November 13, 2025 — Headrests popped off

#11688745 — September 21, 2025 — Both headrests in front seat deployed while driving causing neck pain and almost caused an accident. I was driving on...

#11678051 — August 3, 2025 — The drivers side head rest busted open while driving down the highway. Smacked my head pretty good and startled me wh...

Recent Complaints for the 2015 DODGE DURANGO

#11718446 — AIR BAGS — February 17, 2026 — Driving down the road on 2 different instances and the head rest deployed on its own fist the driver side next the pa...

#11712855 — ELECTRICAL SYSTEM — January 23, 2026 — **Subject:** Request for Investigation – Dodge Durango Taillight Water Intrusion and Safety Hazard To Whom It May Co...

#11712855 — UNKNOWN OR OTHER — January 23, 2026 — **Subject:** Request for Investigation – Dodge Durango Taillight Water Intrusion and Safety Hazard To Whom It May Co...

#11711668 — POWER TRAIN — January 17, 2026 — 2015 Dodge Durango AWD rolls downhill while in Park. Electronic parking brake engages and locks rear wheels, but vehi...

#11711668 — SERVICE BRAKES — January 17, 2026 — 2015 Dodge Durango AWD rolls downhill while in Park. Electronic parking brake engages and locks rear wheels, but vehi...