NHTSA Complaint #11688745 — 2015 DODGE DURANGO

SEATS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

1 Injury

Complaint Details

ODI Number	11688745
Vehicle	2015 DODGE DURANGO
Component	SEATS
Date of Incident	September 19, 2025
Date Filed	September 21, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Both headrests in front seat deployed while driving causing neck pain and almost caused an accident. I was driving on the highway and it popped and hit my head forcing my head forward and me losing focus. No warning signs. Looked up the issue and it seems to be a known issue for the vehicle. Have not taken to the dealer as I do not have the money to replace them.

Related Complaints for the 2015 DODGE DURANGO

Other SEATS Complaints

#11707352 — December 28, 2025 — While the vehicle was parked and not in operation, the passenger-side active head restraint suddenly deployed forward...

#11701573 — November 25, 2025 — The driver's side head rest deployed while I was driving on the highway without any collision and struck me in the ba...

#11699293 — November 13, 2025 — Headrests popped off

#11678051 — August 3, 2025 — The drivers side head rest busted open while driving down the highway. Smacked my head pretty good and startled me wh...

#11669070 — June 25, 2025 — Walked out to my car and noticed that my passenger seat headrest had deployed and I am not able to get it to reset ba...

Recent Complaints for the 2015 DODGE DURANGO

#11718446 — AIR BAGS — February 17, 2026 — Driving down the road on 2 different instances and the head rest deployed on its own fist the driver side next the pa...

#11712855 — ELECTRICAL SYSTEM — January 23, 2026 — **Subject:** Request for Investigation – Dodge Durango Taillight Water Intrusion and Safety Hazard To Whom It May Co...

#11712855 — UNKNOWN OR OTHER — January 23, 2026 — **Subject:** Request for Investigation – Dodge Durango Taillight Water Intrusion and Safety Hazard To Whom It May Co...

#11711668 — POWER TRAIN — January 17, 2026 — 2015 Dodge Durango AWD rolls downhill while in Park. Electronic parking brake engages and locks rear wheels, but vehi...

#11711668 — SERVICE BRAKES — January 17, 2026 — 2015 Dodge Durango AWD rolls downhill while in Park. Electronic parking brake engages and locks rear wheels, but vehi...